Privacy Policy

Last Updated: March 08, 2026

1. Introduction

Mover Buddy International Relocation Pvt. Ltd. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose your data when you access our website, communicate with us, or use our relocation and logistics services.

By using our services, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following categories of personal and technical information:

Personal details including full name, phone number, email address, and identification details (if required for service or compliance)
Pickup and delivery addresses, location details, and Type of relocation service requested (household, office, vehicle, storage, international, etc.)

3. How We Use Your Information

We use your information strictly for legitimate business and service purposes, including:

To Processing and executing your relocation or logistics request
To Providing real-time tracking, delivery updates, and customer support
To Preparing quotations, invoices, service confirmations, and documentation
To Improving operational efficiency, service quality, and customer experience
To Sending important service-related notifications and limited promotional messages

4. Information Sharing

We may share limited information with:

Authorized logistics partners, drivers, packers, and operational staff
Insurance providers, when insurance coverage is requested by you
Government authorities, regulators, or law enforcement agencies, where legally required

We do not sell, trade, or commercially exploit your personal data under any circumstances.

5. Cookies & Tracking

We use cookies to improve website performance, track analytics, and personalize the user experience.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access.

7. Data Retention

We retain personal data only for as long as necessary to:

Complete service delivery and post-service support

Resolve disputes or claims

Comply with applicable laws, taxation, and regulatory requirements

Data that is no longer required is securely deleted or anonymized.

8. Your Rights

Request access to your personal data
Request correction or deletion
Opt-out of promotional messages

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of such changes.

10. Contact Information

For any questions, requests, or concerns regarding this Privacy Policy, please contact:
Email: info@moverbuddy.in
Phone: +91-9911599925