๐Ÿ† 10+ Years Experience
๐Ÿ“ฆ 5000+ Successful Moves
๐Ÿ›ก๏ธ Safe & Insured Shifting
๐Ÿ“ Pan India Services
๐Ÿ“ž 24ร—7 Support

FAQs โ€” Common Questions

Answers for packing, moving, tracking and booking. Still unsure? Contact our team.

Last updated: 08 Mar 2026
What services does Mover Buddy provide?
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Mover Buddy provides complete relocation solutions including home shifting, office relocation, car and bike transportation, professional packing and unpacking, storage and warehousing, and international moving services.

Do you provide home shifting services across India?
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Yes, Mover Buddy offers local, intercity, and interstate home shifting services with professional packing, safe transportation, and timely delivery across major cities in India.

Do you handle office and corporate relocation?
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Yes, we specialise in office and corporate relocations, including IT equipment, furniture, documents, and complete setup support with minimal business downtime.

Do you provide professional packing and unpacking services?
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Yes, our trained professionals handle packing and unpacking using high-quality materials to ensure maximum protection and damage-free relocation.

What type of packing materials are used?
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We use premium packing materials such as bubble wrap, corrugated boxes, stretch film, foam sheets, and wooden crates for fragile and high-value items.

Do you provide car and bike transportation services?
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Yes, Mover Buddy offers secure car and bike transportation services using specialised carriers and safe loading methods to prevent damage.

Is transit insurance available for household goods?
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Yes, transit insurance is available as an optional service through trusted third-party insurers to protect your goods against unforeseen damage or loss.

Do you offer storage and warehousing facilities?
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Yes, we provide short-term and long-term storage solutions in clean, secure, and monitored warehouses for household and commercial goods.

Do you provide international relocation services?
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Yes, our international relocation services include packing, customs documentation assistance, freight coordination, and door-to-door delivery support.

How are packers and movers charges calculated?
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Moving charges depend on factors such as distance, volume of goods, floor level, lift availability, type of packing, and any additional services like storage or insurance.

Can I get a free moving quotation?
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Yes, Mover Buddy provides a free and transparent quotation after assessing your relocation requirements. There are no hidden charges.

How early should I book packers and movers?
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It is recommended to book your relocation 7โ€“10 days in advance to ensure availability and smooth planning, especially during peak seasons.

Are my belongings safe during transportation?
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Yes, we follow strict packing, handling, and transportation safety standards to ensure maximum protection of your belongings throughout the move.

Do you provide door-to-door relocation services?
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Yes, we offer complete door-to-door relocation services, from packing at your current location to delivery at your new destination.

How do you handle fragile and valuable items?
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Fragile items such as glassware, electronics, artwork, and antiques are packed separately using specialised materials and extra care.

Which items are not allowed to be transported?
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We do not transport hazardous materials, flammable items, explosives, illegal goods, or perishable food items unless special arrangements are made.

Can I track my household goods during transit?
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Yes, shipment tracking updates are available for most intercity relocations so you can stay informed about delivery progress.

What happens if goods are damaged during transit?
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Any damage should be reported within 24 hours of delivery. If transit insurance is opted for, claims can be raised as per insurer guidelines.

Do you provide relocation services on weekends and holidays?
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Yes, we operate on weekends and holidays as well, subject to prior booking and service availability.

Are your packing staff trained and verified?
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Yes, our staff consists of trained and experienced professionals who follow standard safety, packing, and handling protocols.

Which cities and locations does Mover Buddy serve?
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Mover Buddy provides relocation services across major cities in India and selected international destinations, depending on service availability.

How can I contact Mover Buddy to book a move?
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You can contact Mover Buddy via phone or email to book your relocation. Our support team will guide you through the complete process.

Is a pre-move survey mandatory before booking packers and movers?
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A pre-move survey is not mandatory, but it is highly recommended. It helps in accurate cost estimation, understanding packing requirements, and avoiding last-minute issues during relocation.

How is the cost different for local shifting and intercity shifting?
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Local shifting costs are generally lower and depend on manpower and vehicle size, while intercity shifting costs depend on distance, transit time, packing quality, and insurance requirements.

Do packers and movers dismantle and reassemble furniture?
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Yes, professional packers and movers dismantle large furniture such as beds and wardrobes before shifting and reassemble them at the destination for convenience.

What should I prepare before packers and movers arrive?
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You should disconnect appliances, keep personal valuables separately, inform society security, and clear access paths to ensure a smooth moving process.

Are there extra charges for shifting from high-rise apartments?
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Additional charges may apply if lifts are unavailable, parking is far, or extra manpower is required due to floor level constraints.

Can I reschedule my moving date after booking?
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Yes, rescheduling is usually possible if informed in advance. Availability and minor rescheduling charges may apply depending on notice period.

How long does intercity home shifting usually take?
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Intercity home shifting typically takes 2โ€“7 days depending on distance, route conditions, weather, and the type of transport vehicle used.

Are packing and moving services available for rented homes?
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Yes, packers and movers regularly handle relocations for rented homes, including careful packing, timely delivery, and coordination if required.

Do packers and movers provide only loading and unloading services?
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Yes, loading and unloading-only services are available for customers who prefer self-packing but need professional handling and transportation support.

Is insurance coverage included in moving charges by default?
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No, insurance coverage is not included by default. It is offered as an optional service and charged separately based on the declared value of goods.

How can I avoid packers and movers fraud in India?
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To avoid fraud, choose verified companies, check GST details, avoid full advance payments, and always ask for proper documentation and receipts.

Do packers and movers pack plants and pets?
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Packers and movers may pack plants under certain conditions, but pets are generally not transported. Special pet relocation services are recommended.

What documents are required for intercity household shifting?
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Common documents include ID proof, booking confirmation, inventory list, and insurance papers if opted. Interstate moves may require additional documents.

Can I move only selected items instead of a full household?
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Yes, partial load services are available for customers who want to move selected items such as furniture, appliances, or a few boxes.

Is night-time transportation safe for household goods?
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Yes, night-time transportation is generally safe and often faster for intercity moves when vehicles are sealed, tracked, and handled by experienced drivers.

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